This Privacy Policy explains how jl36 collects, uses, stores, and protects the personal information of players who access our platform. jl36 is committed to full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable PAGCOR regulations governing player data protection.
Key principles from the jl36 Privacy Policy — what we collect, why we collect it, and how we protect it.
jl36 collects personal data only to the extent necessary for account registration, KYC compliance, payment processing, and responsible gaming obligations. We do not collect data for purposes beyond those disclosed in this policy.
jl36 processes personal data in full compliance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 — and its Implementing Rules and Regulations. Your data rights under Philippine law are fully respected and actionable through jl36's data subject request process.
All personal and financial data transmitted between your device and jl36 is protected by SSL 256-bit encryption — the same standard used by BPI, BDO, and Metrobank for Philippine online banking. Your GCash account details and payment information are never stored in plain text.
Identity documents and selfies submitted for jl36 KYC verification are stored in an encrypted, access-controlled environment. KYC data is used exclusively for age verification, identity confirmation, and PAGCOR compliance reporting. It is not used for marketing or shared with unrelated third parties.
Philippine law grants you the right to access, correct, delete, and restrict processing of your personal data held by jl36. Data subject access requests are processed within 15 business days. Contact the jl36 support team to exercise any right under RA 10173.
jl36 may send promotional communications to registered players via SMS or in-platform notifications. You may opt out of marketing communications at any time through your Account Settings or by contacting the 24/7 support team. Opting out does not affect your ability to use any jl36 service.
jl36 ("we," "us," "our") acts as the Personal Information Controller (PIC) as defined under Republic Act No. 10173 (the Data Privacy Act of 2012) with respect to all personal data collected from players and visitors through the jl36 platform at jl36.asia.
jl36 is operated under a valid PAGCOR online gaming license. As a PIC, jl36 is responsible for determining the purposes and means of processing your personal data, and for ensuring that such processing complies with applicable Philippine data protection law and PAGCOR's regulatory requirements.
jl36 has appointed a Data Protection Officer (DPO) in accordance with Section 21 of RA 10173 and its Implementing Rules. The DPO is responsible for overseeing jl36's data governance and privacy compliance programme. Contact details for the DPO are provided in Section 14 of this Policy.
jl36 collects the categories of personal data described in the table below. Collection is limited to data that is necessary, adequate, and relevant to the purpose for which it is collected.
| Category | Data Elements | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government ID type and number, selfie photograph | KYC age & identity verification; PAGCOR compliance |
| Contact Data | Philippine mobile number, email address (if provided) | Account communication, OTP delivery, support |
| Financial Data | GCash account reference, PayMaya reference, bank account details (BPI, BDO, Metrobank), USDT wallet address, deposit and withdrawal history | Payment processing, AML compliance, withdrawal verification |
| Account Data | Username, account ID, wallet balance, game history, bonus activity, responsible gaming settings | Account management, player protection, PAGCOR reporting |
| Technical Data | IP address, device identifiers, browser type, operating system, session timestamps, login location data | Security monitoring, fraud prevention, geographic compliance |
| Usage Data | Pages visited, games played, session duration, click interactions | Platform improvement, personalisation, responsible gaming monitoring |
| Communications Data | Support chat transcripts, complaint records | Dispute resolution, quality assurance, regulatory audit |
jl36 collects personal data through the following means:
jl36 processes your personal data for the following purposes:
To create, maintain, and manage your jl36 account, including verification of your identity and age as required by PAGCOR regulations; management of your wallet balance; delivery of account-related notifications via your registered Philippine mobile number; and processing of account closure requests.
To process your GCash deposits, bank transfers, cryptocurrency deposits, and withdrawal requests; to verify the source of deposited funds in compliance with the Anti-Money Laundering Act of 2001 (Republic Act No. 9160, as amended) and PAGCOR's AML programme requirements; and to maintain accurate financial transaction records for regulatory reporting.
To provide access to jl36's game library, including JILI slots, live dealer tables, Crash Goal, Dice, and Bingo; to record game activity for dispute resolution purposes; and to apply game rules, bonus terms, and promotional restrictions to your account.
To monitor game activity for indicators of problem gambling behaviour; to enforce responsible gaming restrictions applied voluntarily or by jl36's responsible gaming team; and to comply with PAGCOR's player protection framework, including mandatory self-exclusion registry requirements.
To detect and prevent unauthorized account access, fraudulent transactions, bonus abuse, multi-accounting, and other prohibited conduct; to investigate security incidents; and to report suspicious activity to PAGCOR and, where legally required, to Philippine law enforcement authorities.
To comply with all applicable Philippine laws and PAGCOR regulations, including the Data Privacy Act of 2012, the Anti-Money Laundering Act, and any other legal obligations applicable to jl36's licensed online gaming operations.
Where you have consented to receive marketing communications, to send promotional offers, bonus notifications, and platform updates via SMS or in-platform notifications. Marketing processing is subject to your right to withdraw consent at any time without affecting your ability to use jl36's services.
jl36 processes personal data under the following legal bases as recognized by RA 10173 and its Implementing Rules:
jl36 does not sell, rent, or trade your personal data. We share personal data only in the following circumstances and only to the extent necessary:
jl36 is required by its PAGCOR gaming licence to submit player data reports to PAGCOR on a regular basis and upon specific request. This includes identity data, transaction records, and responsible gaming information. jl36 may also be required to disclose player data to the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or law enforcement authorities pursuant to a valid legal order or regulatory requirement.
jl36 engages third-party service providers who process personal data on our behalf as Personal Information Processors under RA 10173. These include KYC and identity verification providers, payment processing services (GCash, PayMaya, participating banks), game software providers (JILI Games and other certified providers), cloud infrastructure and hosting providers, and customer support platform providers. All such processors are engaged under written data processing agreements that impose confidentiality and security obligations equivalent to those jl36 applies to its own data processing.
In the event of a merger, acquisition, restructuring, or transfer of jl36's licensed operations, player personal data may be transferred to the acquiring or successor entity as part of the transaction, subject to compliance with RA 10173 and PAGCOR's requirements for licence transfers.
jl36 retains personal data for the periods set out below, after which data is securely deleted or anonymised unless a longer retention period is required by Philippine law or PAGCOR regulations:
| Data Category | Retention Period | Basis |
|---|---|---|
| KYC identity documents | 5 years after account closure | PAGCOR AML requirements, RA 9160 |
| Financial transaction records | 5 years after the transaction date | BIR record-keeping, AML Act |
| Account and game history | Duration of account + 5 years | PAGCOR licence conditions |
| Support communications | 3 years after resolution | Dispute resolution, regulatory audit |
| Marketing consent records | 3 years after consent withdrawal | RA 10173 accountability principle |
| Technical / server logs | 12 months from generation | Security monitoring, fraud prevention |
Upon expiry of the applicable retention period, personal data is permanently deleted from jl36's systems through secure data destruction methods. Anonymised aggregate data (from which no individual can be identified) may be retained indefinitely for platform analytics and responsible gaming reporting purposes.
jl36 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
jl36 uses cookies and similar technologies on the jl36 website and mobile application to support platform functionality, security, and analytics. The cookies used by jl36 fall into the following categories:
jl36 does not use advertising cookies or tracking pixels that share your data with third-party advertising networks. You may manage cookie preferences through your browser settings; however, disabling essential cookies will prevent access to your jl36 account.
Under the Data Privacy Act of 2012 and its Implementing Rules, you have the following rights with respect to your personal data held by jl36. You may exercise any of these rights by contacting the jl36 Data Protection Officer through the support channels in Section 14.
Request a copy of the personal data jl36 holds about you, including information on how it is being processed and who it has been shared with.
Request correction of inaccurate or incomplete personal data held about you — for example, a misspelled name or incorrect mobile number.
Request deletion of personal data that is no longer necessary for the purpose it was collected, subject to jl36's legal retention obligations under PAGCOR and AML regulations.
Object to the processing of your personal data on grounds of legitimate interests, including the right to opt out of direct marketing communications at any time.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another data controller where technically feasible.
Withdraw consent for consent-based processing (such as marketing communications) at any time, without affecting the lawfulness of processing carried out prior to withdrawal.
If you are not satisfied with jl36's response to your data rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, which is the supervisory authority for data protection matters under RA 10173.
jl36 does not knowingly collect, process, or retain personal data from individuals under the age of 21. PAGCOR's minimum gambling age requirement of 21 years is strictly enforced through mandatory KYC age verification. All account registrations require submission of a valid Philippine government-issued ID confirming the applicant's date of birth.
The jl36 platform integrates with third-party services — including game software providers, payment processors, and support infrastructure — that may process personal data as Personal Information Processors on jl36's behalf under the terms described in Section 6.2 of this Policy.
jl36 does not include links to unaffiliated third-party websites. If the jl36 platform is accessed through a referring website or marketing channel, jl36 is not responsible for the privacy practices of such referring parties. This Privacy Policy applies exclusively to personal data processed by jl36 in connection with the jl36 platform at jl36.asia.
jl36 may update or revise this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. Material changes will be communicated to registered players via their registered Philippine mobile number and/or a prominent notice on the jl36 platform, with a minimum notice period of seven (7) days prior to the effective date of the revised Policy.
The current version number and effective date are displayed at the top of this Policy. Your continued use of jl36 following the effective date of any revision constitutes your acknowledgement of the updated Policy. If you do not agree with a revision, you should cease using jl36 and request account closure.
For questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jl36, please contact:
jl36's Data Protection Officer is responsible for ensuring compliance with RA 10173 and can be reached through the channels above. jl36's DPO is registered with the National Privacy Commission in accordance with NPC Advisory No. 2017-01.
For escalated complaints, you may contact the National Privacy Commission of the Philippines directly. The NPC is the supervisory authority for data protection matters under the Data Privacy Act of 2012.
Your data is protected. Your transactions are encrypted. PAGCOR regulated — built for Filipino players.
21+ only. PAGCOR regulated. Please gamble responsibly.